Artwork
How do you create your illustrations?
Josie creates her work through a combination of traditional painting, pencil drawing and digital techniques such as Photoshop. Her aim is to create kaleidoscopic compositions in a romantic palette of vintage colours and textures. Watch Josie at work in her studio and read more about her process here.
How can I buy your artwork?
Josie works with expert print makers, to create high quality fine art prints which are available to buy here. All prints are available framed and unframed and in two options: Standard and Limited Editions.
Can I buy other products featuring your artwork?
Yes – Josie licenses her artwork to select companies who share her vision for beautifully made illustrated products. Shop puzzles, wallpaper, books, fabric and more here.
How can I be kept up to date with Josie’s illustrations?
Sign up to Josie’s newsletter here to receive the latest updates from the studio. Josie posts daily studio updates on Instagram.
How do you become an illustrator? Can you give me some tips?
The best way to ask these questions is commenting on a picture on Instagram. Josie loves sharing her experiences as an illustrator and occasionally does talks on starting a creative business. If you are interested in booking Josie for your event or as a visiting lecturer, please do get in touch.
May I use your designs for my work?
You will need to contact Josie for permission before using her designs. Please email josie@josieshenoy.com with your proposal.
Art Prints
What is a giclée print?
A giclée print is a high quality fine art reproduction, where archival pigment inks are sprayed on to an archival fine art paper in an incredibly delicate process. Your print will be in vivid pure colour, with exceptional detail and the closest possible match to Josie’s original illustrations, and crucially, will not degrade over time.
What’s the difference between a Standard and Limited Edition print?
Standard Edition prints are an open (unlimited) edition, and come with a Certificate of Authenticity which is hand-signed and stamped by Josie. Limited Edition prints are special edition print run of 100 of each size, and are embellished with gold by Josie, making each print unique. Limited Edition prints are hand-signed and numbered by Josie, with a hand stamped and signed Certificate of Authenticity. Limited Edition prints can also be personalised with a hand-written dedication which can be added at the checkout. Read more about Josie’s prints and frames here.
What’s a Limited Edition?
It is a special limited run of an artwork which is made up of a set number of art prints in a set number of sizes. Once they’ve gone, they’ve gone!
What edition number will I receive?
If you’d like to confirm which edition number you’ll receive or request a specific edition number for a special occasion, please email josie@josieshenoy.com.
What is a Certificate of Authenticity?
A Certificate of Authenticity is a signed document which shows that the print is the genuine article. It’s recommended that you keep this with your print, even once framed. All Josie’s prints come with a Certificate of Authenticity.
Can I add a gift message to my order?
Yes, you can add a gift message in the box at the checkout. There are no prices within any of Josie’s shipments, so you can ship straight to your recipient!
Can I have an existing print personalised by Josie?
To make your Limited Edition print even more special, Josie can personalise it with a hand-written one-line dedication, like a name or date, for no extra cost. Please add your dedication in the box at the checkout. Additional fees may apply dependent on level of personalisation and detail.
What are your frames like?
Josie works with professional framers, who make sure your print is displayed to perfection! Our made-to-order, ready-to-hang frames are professionally assembled using sustainably sourced wood, acid free custom cut mounts and lightweight and durable UV resistant acrylic which is indistinguishable from glass. Frames are available in black, white and a really beautiful and subtle metallic gold wood (Josie’s favourite!) If you have a different colour frame in mind, do get in touch with Josie and she will be happy to discuss bespoke options with you.
How do I care for prints/frames?
If you have ordered an unframed print, it is recommended that you try to frame it as soon as possible. Until then, keep it flat (you can weigh it down with some books.) Keep prints and frames away from direct sunlight, heat and humidity and out of harm’s way. You can keep your Certificate of Authenticity safe in the frame too. Use an anti-static cloth to clean the glazing.
Delivery and Returns
When will my order arrive?
Orders are sent as soon as possible. Standard Edition framed and unframed prints UK delivery within 7-10 days. Limited Edition framed and unframed prints UK delivery within 3-4 weeks. International deliveries may take longer. During busy times like Christmas, delivery may take a little longer. Please contact Josie if you need an order by a specific date and we will see if this is possible! You can find more delivery information here.
Do you ship internationally?
Yes, we currently deliver to UK, EU and US addresses. International delivery dates depend on your country’s postal service, and please note that any customs fees, import duties and taxes are your responsibility. International shipping prices vary depending on weight & country. In addition, many of Josie’s licensing partners such as Anthropologie (homeware), Hygge & West (wallpaper), Bloomsbury (books), Gibsons (jigsaw puzzles) and Spoonflower (fabric) ship all around the world – shop here.
How much is the delivery cost?
UK delivery is free. International delivery is calculated at the checkout – simply select your country from the drop down menu to see prices.
Can you speed up delivery?
If you have a specific deadline to receive an order, please email Josie and we will be happy to see what we can do to expedite your order.
How will my order be sent?
UK deliveries are sent using a trackable service via Royal Mail or Parcel Force, EU via Dutch Post and US via USPS. Art Prints are shipped in eco-friendly sustainable packaging – unframed prints are packed in tissue paper and a sturdy postal tube, framed prints packed in purpose made boxes. Both prints and framed prints are well packaged for a safe delivery.
Can I add a gift message to my order?
Yes, you can add a gift message in the box at the checkout. There are no prices within any of Josie’s shipments, so you can ship straight to your recipient!
Can I return my order?
All print orders are made to order and cannot be returned or exchanged. In the unlikely event that your order arrives to you damaged, or there is any other problem with your order then please contact us via josie@josieshenoy.com within two weeks of receiving your damaged product and we’ll do our best to resolve this for you.
Do you sell gift vouchers?
Yes! You can buy gift cards here.
Bespoke
I’m interested in commissioning Josie to create a bespoke artwork, what should I do next?
Please visit Josie’s bespoke page which has information on commissions, licensing and wholesale enquiries.
Can I have an existing print personalised by Josie?
To make your Limited Edition print even more special, Josie can personalise it with a hand-written one-line dedication, like a name or date, for no extra cost. Please add your dedication in the box at the checkout. Additional fees may apply dependent on level of personalisation and detail.
Business Enquiries
I’m interested in stocking Josie’s work, do you sell to trade?
Yes absolutely, full images and trade prices are available, please visit Josie’s wholesale page.
I’m interested in working with Josie on a commercial commission, what should I do next?
Please visit Josie’s commissions page which has information on commissions, licensing and wholesale enquiries.
I’m interested in working with Josie to license her artwork, what should I do next?
Please visit Josie’s bespoke page which has information on commissions, licensing and wholesale enquiries.
Can I interview you for my blog/magazine/podcast?
Yes! Feel free to send Josie an email with your press enquiry.